Cluster Director of Revenue

Job description / Role

Job Description

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly and engaging service
- Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
- Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
- Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
- Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
- Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
- Ensures accurate and timely preparation of analytical reports
- Play an active role in the strategic plan, marketing plan and budgeting processes
- Stay current with industry changes and how it may impact demand
- Prepare and present weekly analytical reports

Requirements

Qualifications

- Previous leadership experience within a similar role required
- Computer literate in Microsoft Window applications and relevant computer applications required
- University/College degree in a related discipline required
- Must be extremely detailed oriented
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.