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Compliance and Client Relationship Officer

RTC-1 Employment Services

Dubai, UAE

Ref: QP275-565

Job description / Role

Employment: Full Time

Position Title: Compliance and Client Relationship Officer
Employment Type: Full Time
Salary: up to 7,000 AED all-inclusive, depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
A prominent business set up consultancy agency catering to businesses in different industries all across UAE

Job Role:
• Responsible in making sure that all application documents submitted comply with the standard requirement requested by the licensing authority
• Responsible in taking notes during the Sales & Marketing weekly meeting scheduled every Sunday, at 8:30 AM and in sending out minutes of the meeting on the same day
• To make sure that updates are sent out to the Sales Team.
• Responsible in doing "Daily Leads Count" and "Missing Leads Reminder" to the Sales Agent
• Will be tasked to do random checks on a weekly basis if the Sales Agents are responding to queries within the 2-hour response time
• Support sales team in times of high load and absence
• Proactively audit processes, practices and documents to identify weaknesses
• Evaluate business activities to assess compliance risk
• Set plans to manage a crisis or compliance violation
• Manage and update the CRM
• Notify the sales agent on company trade license renewal
• Give regular updates to the client on their license, immigration, and visa process


• Male/Female, 30 years old and below
• Minimum 2 years of experience in the business setup industry
• Well versed with ADGM and DIFC
• Highly knowledgeable in sales and customer service in a business setup
• Must be a self-starter, motivated and dynamic, capable of attention to detail and maintaining the confidentiality of sensitive compliance data
• Excellent communication skills

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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