Conference Sales Executive

Job description / Role

Job Description

Summary of Responsibilities:

Reporting to the Director of Sales, Conference Services, responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly and engaging service while supporting colleagues
- Ensure delivery of exceptional customer service with a high degree of integrity and professionalism while providing active support to Fairmont Dubai sales team
- Coordinate and handle multiple responsibilities and assignments in a demanding environment in order to prioritize and meet tight deadlines
- Prepare and process proposals, contracts and business travel requests as required
- Update and maintain all client contact databases on an ongoing basis
- Assist with preparation for Site Inspections, FAM Trips and Client Events and attending functions as required
- Produce weekly, monthly, quarterly and annual reports
- Coordinate the rolling calendar of site inspections, FAMS and VIP arrivals
- Log client interaction activities as requested
- Participate in and take minutes for all department meetings
- Participate in hotel committees
- Any other administrative duties as assigned

Requirements

Qualifications

- A Bachelor's Degree and/or Hotel Management degree preferred
- Two years experience working for a luxury hotel; and/or other sales related experience will be considered
- Strong work ethic and the ability to work extended hours when required
- Strong organization and time management skills
- Proven ability to work efficiently in a demanding and fast paced environment
- Proven ability to work cohesively as part of a team in a multi cultural environment
- Proven ability to focus attention on guest needs, remaining calm and courteous at all times
- Computer proficiency in Word, Excel, PowerPoint, Opera Sales & Catering, and ability to understand and interpret financial data
- Excellent written and oral communication skills

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.