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Contact Centre Supervisor

Source One

Dubai, UAE

Ref: RP649-150

Job description / Role

Job Description:

• Contact Centre Supervisor with proven management experience to deliver call centre projects
• Excellent in English and Arabic Communication
• We prefer to hire someone with Real Estate Experience
• Excellent customer services skills and management of stake holders at the customer site
• Familiarity with call centre software’s, MIS and reporting. Quality check experience to set KPI’s for the team and regularly optimize the same
• Team Management skills is of high importance
• Hiring new talent to the team and retention of existing resources
• Having a driving license is an advantage

Requirements

• Team Management skills is of high importance
• Hiring new talent to the team and retention of existing resources
• Having a driving license is an advantage

About the Company

More than two decades old IT solution driven conglomerate having offices at UAE (Dubai), USA , India & Malaysia.

An exciting technoprenuerial journey encompassing the translation of value proposition to our valued and esteemed customers . We provide tailor made IT solutions which fit the customers business model in terms of Technology, business continuity , culture and growth phenomenon.

Our IT TEAM of skilled and technological & domain experts propose the right fit model in any area of the business be it in Staffing, Technological Fulfillment and business enhancement and growth model.

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