Contracts Manager

Job description / Role

The Contracts Manager will be responsible for Government/Public sector contract management throughout GCC, specially UAE/Qatar and Oman.

ACCOUNTABILITIES:
• Develop and maintain systems and processes related to contract administration and reporting and ensure issues reported on are actioned appropriately.
• Work collaboratively with key managers responsible for project deliverables and procurement to ensure effective and efficient contract communication and management.
• In conjunction with relevant managers, ensure all contractual obligations are completed on time, within budget and to the agreed standard.
• Ensure services provided to a client conform to contract requirements.
• Maintain appropriate records.
• Identify failures in contract performance and take appropriate action, in liaison with the business unit and management team to rectify such failures in accordance with contract terms.
• Ensure appropriate levels of communication with clients; establish control of and monitor client correspondence, data and reports.
• Review RFPs, tender documents and proposed key contracts.
• Participate, in the negotiation of new contracts to achieve the best possible commercial outcomes and to ensure contracts can be administered.

PERFORMANCE MEASURES/SUCCESS CRITERIA:
• Accountable for renewal of contracts with minimum revenue erosion.
• Deliver incremental value through monetization of changes in the contract.
• Reduction in/no contractual penalties.
• Reduction in/no contractual breaches.
• Cross sell/up-sell of services to clients.
• Increase in revenue under contracts.

Requirements

• At least 7 years of proven contract management/administration experience working on large scale complex projects.
• Experience working on Middle East projects essential.
• Relevant tertiary qualifications in a contracts/commerce/law/engineering field desirable.
• Proven financial, commercial and legal acumen.

KNOWLEDGE, SKILLS AND ABILITIES:
• Excellent command of English; Arabic is an advantageous.
• Excellent verbal and written communication skills.
• Exceptional negotiation skills.
• Ability to develop great working relationships with management teams, business units and clients.
• Ability to function effectively as part of a team, while also being comfortable operating independently.
• Superior attention to detail.
• Ability and willingness to do both high and low level daily administration tasks as required.

COMPETENCIES:
• Excellent relationship builder, with the necessary personal impact to build credibility with clients, the business units and management team.
• Ability to identify broken/sub-optimal processes and recommend changes.
• Experienced in building, managing & improving P+L’s with complex cost structures.
• Exceptional communication skills across all levels with the ability to quickly develop strong relationships and maintain those relationships.
• A strong sense of urgency about solving problems, meeting challenging deadlines, and achieving critical goals.
• Ability to function effectively as part of a team, while also being comfortable operating independently.
• Ability and desire to work in an extremely fast-paced environment.

About the Company

Averda is the leading provider of waste management services to emerging markets. For over 35 years, Averda has been continuously improving living and working environments for millions of people by providing effective and transformative city cleaning and waste management services.

Averda was built on the idea that clean streets are one of the cornerstones of growth and prosperity, delivering safer, healthier environments for communities to flourish.

As urban populations continue to boom across Africa, Asia and the Middle East, Averda is uniquely placed to work with fast-growing countries to develop long-term and sustainable waste management solutions for cities and expanding urban centres.