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Control Room Operator


Dubai, UAE

Ref: NP645-186

Job description / Role

Employment: Full Time

• To ensure that always proper and neat attired for the duty that needs to be performed
• To perform the functions and duties as assigned, to the best of his ability and to the standard as is required by the company as well as by the client
• Responsibility is fully acquainted with the post instructions and site procedures of the place / premises/ area of deployment and perform to strict compliance
• To ensure that the recordings are safe and secure and given to the clients for safekeeping
• To ensure that all incidents monitored in the system are reported as prescribed and the relevant actions taken are necessary and determined by the circumstances
• To be vigilant at all times while on duty by reporting to Supervisor / Senior Supervisor, if in case of suspicious incidents monitored
• To ensure effective control over the control room
• To maintain and report any faulty surveillance systems / equipment to Supervisor / Senior Supervisor
• To inform the Senior Supervisor / Supervisor for any additional duty assigned by the Customers besides the Site Instructions


• Previous CCTV / Access control / Alarm system / control room operator experience is essential in banking industry
• At least 10 years of security and control room experience
• Proficiency in MS office in computer
• Education with higher secondary school or relevant diploma certificate
• Flexibility and problem solving skills
• Good English communication skills, verbal and written
• Excellent customer service skills
• Age limit between 25 to 40 years old
• Willingness to work on shifts

About the Company

G4S UAE is the largest and fastest growing total security solutions provider. This rapidly growing list of products and services, along with the company's global backing, means that we are uniquely placed to provide quality security solutions throughout the United Arab Emirates.

G4S was the first security company in the UAE to start the detailed work to apply for, and achieve, accreditation to ISO 9001:2008. This involved the identification of all key processes and their documentation to form part of the Quality Manual and the Company was awarded the certificate early March 2003. Our Quality Management System is based on functional responsibilities and objectives being clearly defined to support the fundamental management principal that it is the responsibility of every individual in the organisation to deliver quality service to our customers. We are committed to maintaining the Quality Management System. The key strategic objective is to achieve continuous improvement and innovation in all aspects of our business process.

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