Corporate Travel Services Coordinator

Job description / Role

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

you will be the internal and external focal point of contact for all matters related to invoicing processes and error handling, data and reporting accuracy, audits and implementations. you also must have a high attention to details and analytical skills to effectively assess situations in autonomy, drive change and deliver results. This position requires strong ability to efficiently collaborate with various internal and external stakeholders and a good knowledge of the overall end to end travel booking to expenses claim process.

What you will do
- Coordinates with our Travel Management Company, Al-Futtaim Finance and HR departments on invoice error handling to ensure healthy payment cycles.
- Defines a process to streamline the implementation of new Al-Futtaim entities and coordinates with internal stakeholders and our Travel Management Company to proactively set up new entities.
- Performs regular audits of travel reports to ensure contract application, travel and expenses policy ompliance, cost application and employee data accuracy.
- Performs periodical quality checks of employee profiles available in our online booking environment against our HR master data to ensure accuracy and data quality.
- Supports the implementation of new forms of payment and contributes to the invoicing process by reconciling and validating invoices and statements of accounts when required.
- Supports the implementation of a business travel dashboard available for internal stakeholders and performs frequent quality checks.
- Partners with internal and external stakeholders to create a travel process document library and ensures that documents are always up to date.
- Owns the administration of our online booking tool, intranet travel page and work related to contract set up with travel suppliers

Requirements

Required Skills to be successful
- Analysis and problem solving
- Stakeholders management
- Effective communication skills
- Advanced MS office

What equips you for the role
- Minimum Experience and Knowledge: 3-5 years in corporate travel environment from customer or supplier side. Must have good analytical and data management abilities.
- Good knowledge of travel booking to invoicing end-to-end process.
- Experience with corporate travel platforms is desirable.
- Fluent in English, Arabic would be an advantage

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.