Posted
Ref: HP324-878
Job description / Role
Functional Roles and Responsibilities
- Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
- Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
- Direct the customer to the relevant advisor who will attend to them.
- Call customers to get feedback on their visits to ATM.
- Be part of the Telemarketing activities during campaigns.
- Support the reception in managing the courtesy vehicles.
Requirements
Job Requirements
- High school Certificate
- 1-2 years relevant experience
- Proficiency in Microsoft Office
- Customer service skills
- Exposure to multicultural environment
- Excellent communication skills in English and Arabic
About the Company
Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.
Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.