Customer Service Advisor

Job description / Role

Position Title: Customer Service Advisor
Employment Type: Full Time
Salary: up to 10K AED all-inclusive depending on experience and qualifications, plus commission
Job Location: Dubai, UAE

About the Client:
A trusted group in Dubai, offering an all -in-one government services to business owners, investors, and all entities within UAE.

Job Description:
• Serve as the primary point of contact for clients seeking assistance with DED-related inquiries, including business registration, licensing, permits, and other regulatory processes.
• Assist clients in preparing and organizing the necessary documentation required for various processes.
• Address client concerns and issues in a timely and effective manner, striving to achieve satisfactory resolutions while maintaining a high level of professionalism.
• Provide clear and concise guidance to clients on navigating DED procedures, requirements, and timelines, ensuring a smooth and efficient experience.
• Perform administrative tasks such as data entry, filing, and record-keeping to support efficient operations within the customer service department.

Salary:
AED 10,000 per month inclusive of fixed allowances.

Requirements

Qualifications:
• Open to Emirati and Comoros nationalities
• 25 to 40 years old
• Must have at least 1 year experience in Customer Service
• Must have at least a Highschool Diploma

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.