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Customer Service Executive

RTC-1 Employment Services

Dubai, UAE

Ref: QP275-399

Job description / Role

Employment: Full Time

• Checking customer support emails and reply to them on a daily basis
• Following up with clients to finalize the handover for seasons project related activities
• Attending walk-in clients or schedule meetings for seasons project and face to face meetings with clients
• Coordinating with clients arranging meeting and viewing of apartments for new sale purpose
• Preparing weekly handover reports for the management
• Coordinating with clients in handing over documents and keys of apartments whenever there is a new or old sale
• Coordination with the bank to speed up the handing over process such as providing NOC, final payment or key letter
• Going for site visits on regular basis
• Arranging for advertising or posting of advertisements regarding the projects (seasons) in portals
• Preparing discount and compensation letter to be signed by client
• Collect payment from client and provide receipts
• Resolving and advising on all sorts of client related through emails and direct phone calls


• Position Title: Customer Service Executive
• Employment Type: Full-time
• Salary: up to 5,500 AED all-inclusive depending on experience and qualifications
• Job Location: Dubai, UAE
• Open to Filipino nationals
• Female, 23 to 35 years old
• Bachelor’s Degree in Business Administration, Management, Marketing or any related courses
• With at least 4 years of experience as Customer Service, preferably from a real estate developer in the UAE
• Strong knowledge in real estate industry (e.g. resale, registration, handover, preparing agreements, property management, snags, viewings)
• Impressive English communication skills
• Presentable looking and can join immediately

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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