Customer Service Executive

Job description / Role

• Respond to calls, emails, whatsapp messages and letters, direct inquiries to the appropriate trainer
• Welcome members to the club and assist them with whatever they need
• Welcome new clients interested in joining the club, give them a tour of the club with a view to sell gym membership
• Receiving client leads and inquiries and processing bookings
• Process client's purchases, payments, update membership subscription etc.

• Manage training booking sessions, send out booking reminders to clients, communicate with clients by email and whatsapp
• Maintain client's contact information
• Doing Inventory / Stock take and updating records
• Assist in preparing payroll by providing time sheets for team
• Fulfill various admin / reception / paperwork duties as needed
• Experience working at a Fitness Centre is a bonus but not a must

About the Company

Our well-defined global network of people, data and relationships creates a mind-set that allows us to spot opportunities and excel in the emerging regional & global markets.

Our Vision To support the UAE’s posterity to accelerate the economical growth & empower proficiency & accomplishments of the youth.

Our Mission To set the benchmark for unlocking business potentials across various industries & sectors.