Customer Service Head

Job description / Role

Our Client is looking for Head - Customer Service who has the below qualities

• Responsible for client origination and understanding the client’s debt requirement.
• Utilize all possible channels to market Vivriti Capital’s capabilities and products, to generate market interest
• Create large marketing lists for outreach, working with the credit and risk teams
• Work closely with the marketing team to implement marketing campaigns on digital media
• Call and reach out using LinkedIn / other sources to large number of companies from the identified lists / leads generated from marketing campaigns
• Initiate and manage client engagement by building relationships at treasury, finance and CXO level.
• Work closely with the Client Solutions team, Risk, legal and other internal stakeholders to build early client engagement.

Salary:
AED 96,000 to 180,000 per month inclusive of fixed allowances.
Additional benefits: Business trips + Career development training

Requirements

Desired Skills and Experience:

• Experience in cold calling, client engagement at scale
• Present / articulate / position an idea compellingly with strong oral and written communication skills.
• Preferably articulate in multiple languages.
• Able to engage with Promoters, CFOs and Treasury heads to build relationships and originate business, be able to present the company / products / capabilities very well
• Strong selling skills, able to present own position and company well.
• Tenacious, hardworking and results oriented.
• Disciplined with strong work ethic and integrity
• Self-starter, able and willing to take initiative
• Able to withstand pressure and perform
• Good technical understanding of finance / credit / ratings
• Ambitious and Ability to work in a fast-paced dynamic environment

About the Company

OUR VISION

At study abroad, we have a strong commitment to education and career development. Our aim has always been to help international students study in a country of their choice. We are passionate about bringing international grade education to the doorsteps of our students from all over the globe.

We aspire to become the world’s leading global education advisory by connecting our students to our huge network of opportunities across the globe.

OUR MISSION

Transparency and Integrity are the two most important building blocks we believe in for the admissions process at Study Abroad. We are committed to the highest ethical standards. Study Abroad programs are designed to handhold students and help them in exploring best-fit university options, applying to multiple universities through a single application form system. Our organisation and our counselors pledge ethical and clarity in mind attitude in our interactions with our students and their families.