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Customer Service Manager


Dubai, UAE

Ref: GP186-4537

Job description / Role

Employment: Full Time

Our client, an international insurance company is looking to hire a Customer Service Manager to oversee the customer service team as well as assist the Operations Manager in day to day client matters.

The ideal candidate should be someone with previous customer service experience within insurance or a related field that requires high levels of customer service as well as experience of being involved in managing a small team.


To be considered for this role, you should be solutions driven, have strong computer skills and are able to work well under pressure and to tight deadlines. You should enjoy working in a fast paced environment who handles customer’s queries with a smile! It is essential that you have previous experience in a similar role, be well presented and be a good communicator.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney.

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Customer Service Manager salaries in UAE

Average monthly compensation
AED 12,000

Breakdown available for industries, cities and years of experience