Ref: NP316-401
Job description / Role
A great opportunity has arisen for a Customer Service Representative in International Trade to join a leading Trading business.
The role is to be based in Dubai and reports to the Customer Service Manager.
The Responsibilities of the Customer Service Representative:
* To perform export administration tasks.
* To prepare proforma invoices for customer.
* To prepare shipping instructions and coordinate shipments with freight forwarders, suppliers and inspection companies.
* To prepare shipping/export documents ( Letters of Credit, BL, Commercial invoice, COO, Packing list, Cargo tracking notes) to ensure customers clearance of goods at destination.
* To provide continuous communication to the customers & orders follow-up with the suppliers, shipping lines and banks.
* To update and follow-up third parties invoices settlement.
* To follow-up potential customers claims.
Requirements
* Ability to prioritise and strong organisational skills.
* Must be an Arabic, French and English speaker.
* Fully knowledgeable of Letters of Credit is compulsory.
* Previous experience in International Trade or Logistics is a must.
* Customer Service oriented.
If you are interested in this role, please apply today.
About the Company
Robert Walters is one of the world's largest specialist professional recruitment consultancies with 53 offices spanning 24 countries.
We've helped thousands of professionals find permanent, contract and interim roles with leading global corporations, small to medium sized companies and innovative start ups. Our specialist recruitment focus includes: accountancy and finance, banking, engineering, operations, legal, IT, sales, marketing, procurement & logistics, HR and support/administration.