Customer Service Representative for an Online Advertising Co

A Leading Recruitment Agency in UAE

Dubai, UAE

Posted
Ref: RP713-1255

Job description / Role

Customer Service Representative up to 4k Aed for an Online Advertising Co in Dubai

JOB DESCRIPTION:
• Responsible for the day to day customer service operations, handling calls of various prospects and managing online booking system
• Supporting venues in registration processes and answering email/phone inquiries
• Contributes to the overall business revenue by identifying opportunities to promote products and services to clients
• Active in engaging both online and offline leads (Space Seekers) and working towards closing as many leads as possible
• Identifying new & innovative ways of getting more online and offline leads to increase sales
• Research and identify new venues to partner with and list onto the website

Requirements

• POSITION: Customer Service Representative
• SALARY: up to 4,000 AED all inclusive depending on experience and qualifications
• HIRING COMPANY: Online Marketplace
• LOCATION: Dubai, UAE
• AVAILABILITY: Can join immediately will be prioritize (max 1 month)
• EMPLOYMENT TYPE: Permanent/ Full time

EDUCATION/EXPERIENCED REQUIRED:
• Open to Filipino nationality
• Male/Female, 32 years old and below

CANDIDATE PROFILE:
• Bachelor’s degree in Business or Hospitality
• Minimum 3-5 years of experience with at least 1 year in telesales
• Preferred background in the following industries: real estate, online advertising, e-commerce, corporate sales in hotel
• Customer Relationship Management (CRM) Certificates is an advantage
• Exceptional customer service and English communication skills
• Solid organizational and problem solving skills
• Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook and the ability to understand further program to assist in the day to day operations
• Ability to multi-task, proactive, confident and with a positive "can-do" attitude
• Excellent attention to detail when dealing with suppliers and clients

About the Company

A leading recruitment agency in UAE.

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