Customer Solutions Specialist

Job description / Role

- Engaging Customers: Conducting meetings with customers to promote our digital solutions and improve their overall experience.
- Internal Support: Serving as a go-to person for internal users, providing assistance on Customer Solutions related topics.
- Business Development Support: Assisting the Sales/Business Development team with customer solutions related tasks to drive growth.
- Adaptability: Flexibly taking on additional tasks or projects assigned by the solutions team lead to support the organization's success.
- Marketing Support: Contributing to regional marketing activities, including events, promotions, and online marketing initiatives.
- Analytical Skills: Researching logistics market trends, customer needs, and competitor landscapes to inform strategic decisions.
- Reporting: Generating customer-specific and internal reports using business intelligence tools like Microsoft Office and Power BI.

Requirements

- Bachelor's Degree in Logistics & Supply Chain or related field.
- Minimum 3+ years of relevant experience.
- Strong project management skills and ability to prioritize tasks effectively.
- Excellent interpersonal skills to build relationships and influence stakeholders.
- Proficiency in Microsoft Office / Power BI.
- Willingness to travel within the MEIA region as needed.

About the Company

Agile Consultants is a talent solutions company in Dubai that focuses on tapping into the complete potential of individuals and organisations. Our expert team of recruiters work closely with clients and candidates to ensure best results in terms of recruitment and successful placement in GCC, Middle East & Africa regions. Our specialities include but are not limited to Talent Sourcing, Executive Search, Niche Talent Acquisition, Head Hunting & C-Suite Hiring.

With over 20 years in the United Arab Emirates region, we have built a strong network of partners and affiliates, allowing us to assist job seekers and employers with the same passion.