Job closed
Ref: LP452-481
Job description / Role
- Generate periodic MIS and distribute relevant reports to RMs/Trade Sales & other stakeholders as per agreed schedule
- Monitor Open Account product portfolio and report past dues on a regular basis to all relevant stakeholders including senior management.
- Facilitate Field Survey process to be completed for all clients with Sales Invoice Financing facility.
- Liaise with Operations, FI RM / Sales Teams & other banks for closure of deals / transactions.
- Obtain pending trade transaction list from Operations, categorize based on stakeholders with whom transaction is pending.
- Train ProTrade users for new implementation and follow up queries.
- Ensure query emails are responded within agreed TAT.
- Liaise with IT and Operations teams to resolve issues faced by clients on the system.
- Conduct scheduled and adhoc UAT on ProTrade.
Requirements
- At least 4 years of experience in Trade Finance (Operations / Customer Service)
- Candidates with CDCS certification will be preferred
- Must be a proficient user of MS Excel / MS Access / Business intelligence tools
About the Company
ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.