Day Auditor

Job description / Role

Job Description

- To understand thoroughly ACCOR objectives in Night Audit as to :
- Provide an effective auditing system for all hotel revenues and receipts
- Monitor the data input by operation level personnel

Micros

- To audit Micros location revenue summaries and their supporting
- To review all house use and entertainment checks and to ensure that they are justified, signed and authorized.
- To review all discounts given are justified and authorized.
- To ensure that all of the day's Banquet revenue has been recorded by checking against the function orders.
- To control over the open keys used, account for them and update the Cost Controller
- To verify the package meal checks are properly recorded and variance on packages are analysed and explained.
- To audit all Food & Beverage outlet checks for "Voids" and "Cancellations" for explanation and approval by Outlet Managers (or delegated personnel), and by the Outlet Chef for instances of cancelled captain's / automatic kitchen orders.
- To check the sequential use of all pre-numbered Food & Beverage Checks and update the income auditor on deviations.

Telephone

- To audit the telephone revenue by comparing PABX to Opera and to update Income Auditor on Major Variances

Other Revenue

- To audit revenues from Other Operated Departments such as Laundry, Fitness Centre and Business Centre for completeness.
- To check the sequential use of all pre-numbered vouches, Fitness Center membership cards, Official Receipts and to investigate any missing or irregular forms.

Room Revenue

- To audit daily Rooms rates, revenue summaries and their supporting transaction reports.
- To reconcile all credit card transaction
- To review cash refunds, paid-out and allowance vouchers for accuracy, proper approval and supporting documentation.
- To verify supports for complimentary and house use rooms and or room charged at rates varying from the rack potential.
- To check the accuracy of "regular" and "contractual" room rates in the system.
- To verify computer reports for occupied rooms against the Housekeepers' report and highlight the variances.
- To check the sequential use of all voucher and to investigate any missing or irregular forms.
- To investigate day use, late charges and skippers. Notify the Department Heads concerned and forward all details to the Assistant Director of Finance for further action.
- To ensure all temporary folios are closed periodically.
- To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
- To be entirely flexible and adapt to rotate within the different sub departments of the Accounting & Finance Division.
- To be fully conversant with all services and facilities offered by the hotel.
- To audit the operation procedures of all revenue generating departments.
- To be thoroughly familiar with the duties and responsibilities of the Front Office (cashiering function) and Food & Beverage (cashiering function) and be able to train them up to the standards required.
- To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.

Requirements

Qualifications

- Diploma in Accountancy or equivalent.
- Good knowledge of OPERA, MICROS, & cashiering functions.
- Minimum of 1 year experience in a similar capacity in an luxury hotel.

Additional Information

- To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly, courteous and professional service at all times.
- To maintain good working relationships with colleagues and all other departments.
- To read and understand the hotel's Employee Handbook and to adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- To comply with local legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- To attend training and meetings as and when required.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.