Department Manager

Job description / Role

The Department Manager is responsible for overseeing the department floor activities in order to ensure that its operations are carried out in the most effective manner and in compliance with the company customer service standards. He/she is responsible in maintaining high standards of visual merchandising and store merchandising and store presentation, and ensuring availability of products at all times.

Key Accountabilities

- Ensure proper implementation of company policies and procedures for operational effectiveness
- Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards
- Monitor stock levels on continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range at all times
- Manage the department members by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved
- Run daily Department meetings in order to ensure all department activities, objectives and events are properly communicated
- Conduct performance appraisals for departments members on a bi-yearly basis
- Enforce upselling and cross selling within the team in order to maximize sales volume and ensure set targets are reached

Requirements

Qualifications, Experience, Knowledge
- Bachelor’s Degree
- 3 years of experience in a managerial role
- 3 years of experience in retail
- Strong knowledge and understanding of shop operation
- Proficiency in Microsoft Office
- Fluency in English
- Strong product knowledge across all departments

Competencies
- Developing and Motivating Others - 3
- Cultural Awareness - 3
- Commercial Understanding - 2
- Analytical Thinking - 2
- Customer Focus - 3
- Driving and Achieving results - 3
- Attention to details - 3

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.