Desktop Support Engineer

Petrochem Middle East


Ref: NP507-53

Job description / Role

Employment: Full Time

- Any IT Graduate with 3 year’s experience or IT Diploma holder with 5 plus year’s experience.
- Preferable with MCSE and CCNA certifications
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology


- Responsible for troubleshooting PC’s, Network Printers.
- Knowledge on Office 365 administration
- Work experience on networking, LAN/WAN, VPN, Inter office connectivity etc
- Knowledge on Anti-Virus and security software’s
- VOIP configurations – CISCO / AVAYA
- Basic knowledge on Smart Phone configurations.
- Handling employees IT issues and managing helpdesk system.
- Manage ISP and other vendors.
- Basic knowledge on windows servers, VMWare.

About the Company

The year 1995 saw the inception of Petrochem Middle East FZE. We have since transformed the face of the regional petrochemical business and become one of the largest independent chemical distributors in the Middle East.

Petrochem has built one of the most modern, state-of-the-art distribution terminals in Jebel Ali. This facility includes bulk Storage Sea fed tanks, dedicated drum storage facilities, four fully automated drumming lines and a separate dry goods storage area. The terminal adheres to the strictest of health and safety norms and is environment friendly, making sure all operations upkeep the health and safety of its personnel.

We began operating from one office in the Jebel Ali Free Zone, Dubai, but rapid developments and a focused vision have ensured Petrochem’s global expansions. We currently have offices in Dubai, Jebel Ali, Shanghai, Antwerp and London. We also have an office and distribution facilities in Singapore, India and United Arab Emirates.

We are an ISO 9001:2008 company and also have ISO 14001:2004 and OHSAS 18001:2007 accreditations.

Candidates who applied for this job also applied for:
IT Administrator
Dubai 9 Mar
IT Desktop Support & Network Executive
RTC-1 Employment Services
Dubai 4 Feb
IT Park Support
Dubai Parks and Resorts
Dubai 7 Dec
IT Coordinator
Dubai 5 Feb
IT Officer
RTC-1 Employment Services
Dubai 15 Dec
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Support Engineer salaries in UAE

Average monthly compensation
AED 5,000

Breakdown available for industries, cities and years of experience