Digital Account Manager

Job description / Role

Responsibility 1 – Client Interaction
Understanding the clients, their industry, issues relation to their products, categories, technologies and competition. Build strong relationships with clients and ensure full control of the client’s account.

Responsibility 2 – Project Management
Create internal processes to support the client and manage trafficking of work. Evaluate campaign and project results against objectives; use results to suggest improvements to client or team

Responsibility 3 – Documentation of Project
Maintain appropriate documentation for all aspects of the account including performance and communication

The Role will include:

• Understanding the clients, their industry, issues relation to their products, categories, technologies and competition. More generally you will need to know what their goals are and how we can help them achieve those
• Build strong relationships with clients and ensure full control of the client’s account. Subsequently deliver high levels of client satisfaction and grow the account
• Establish strong communication links with the clients and manage expectations, including set up reviews
• Create internal processes to support the client and manage trafficking of work (internally)
• Project manage where relevant
• Evaluate campaign and project results against objectives; use results to suggest improvements to client or team
• Maintain appropriate documentation for all aspects of the account including performance and communication
• Help improve processes on client interaction and project management
• Carry out business development within the account – identify opportunities for growth for the client, and subsequent growth. This may involve identifying potential avenues, creating a performance or branding specific pitch for their requirement. Initiating the meeting, creating a specific presentation to executing the presentation on their own along with the help from the company’s top management

Requirements

• In depth knowledge of the online medium, especially website and web based systems development and online marketing
• Should have handled a Mid to Large size account or projects ideally.
• Excellent Verbal & Written Communication Skills

About the Company

Aspiriti Blue is part of the Aspiriti Recruitment Group, the largest and longest established automotive & transport specialist recruitment consultancy in the Middle East & Africa.

With many years' experience in undertaking specialist recruitment into the automotive & transport industries, Aspiriti Blue focuses on ALL positions within the USD15,000 to USD50,000 per annum range.

From technicians, to parts to after sales to body shop to accounts to logistics, if it is within the automotive & transport industry then Aspiriti Blue has extensive experience in partnering with clients to find the best talent for their businesses.

Experience the Aspiriti Blue difference now!