Digital Account Manager

Job description / Role

We are looking for a talented Digital account manager to join our team. You will manage our client portfolio to help our clients improve their online presence.

As a Digital Account Manager, you should have solid experience in digital marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance. You must have full understanding of how to use these digital tools.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities:
- Act as the point of contact for clients for digital marketing matters
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Optimize web content to increase traffic and improve SEO
- Present social media strategies to clients
- Report on web performance metrics
- Analyze digital campaigns success
- Stay up-to-date with digital technology trends

Requirements

- Proven work experience as a Digital account manager
- Hands on experience with SEO/SEM and CRM software
- Experience implementing and optimizing Google Adwords campaigns
- In-depth understanding of online marketing tools and social media platforms
- Experience with customer service and account management
- Excellent verbal and written communication skills
- Strong analytical skills

About the Company

Tad Network is a below-the-line advertising agency with a decade of experience in the GCC market. We cover the region, with offices in the UAE, Kuwait and Oman and we operate through partners in Saudi Arabia, Bahrain and Qatar. Tad works with a select group of multinational clients, promoting some of the best-known global brands to discerning consumers. We are experts in Sales Promotion Activities, Merchandising & In-store Display, Corporate Gifts and Premiums, Advertising and Print Material, Event Management and more.

We believe in taking your brand directly to the consumer and champion the power of real social engagement; in stores, in malls and out on the street where it matters.

With some of the world’s biggest brands depending on us, our professional team is constantly pushing boundaries to dream up viable ideas that work.