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Digital Technology Manager for a Leading Financial Services

RTC-1 Employment Services

Abu Dhabi, UAE

Ref: QP275-132

Job description / Role

Employment: Full Time

Digital Technology Manager up to 65k Aed++ for a Leading Financial Services in Abu Dhabi, Uae

• Lead development of software applications in line with specific requirements of internal and external user departments to facilitate process efficiencies and provide superior service to all stakeholders
• Drive data analytics agenda to provide a competitive advantage to the organization through delivering exhaustive, rich and actionable insights across its value chain
• Own the strategy of the IT Systems and Applications section ensuring alignment to the overall IT strategy
• Lead the development and implementation of department-wide policies with a focus on the Systems and Applications procedures
• Oversee all system and application-related vendor interactions and play a key role in negotiating vendor SLA's for the section
• Manage budget tracking for the systems and applications section and communicate the requirements on time to ensure the delivery of necessary software support to the employee
• Maintain health check reporting and be readily prepared to provide necessary updates to management regarding the operational status of the IT function
• Oversee and manage the development and maintenance of system and application documentation (BRD, ERD, Design Documentation and User Manuals)
• Work closely with the Business Development department to ensure effective development of products and services (insourced and outsourced)
• Conduct DR and failover test
• Identify opportunities to enhance Enterprise architecture, integrate big data analytics and business intelligence in business operations and
• Oversee and manage the evaluation of IT-related proposals
• Supervise the timely execution of troubleshooting activities with minimal distributions to the end-users for application and system problems
• Oversee the development and update of systems and applications ensuring that the development/modification is done as per the needs of the users
• Support the implementation of security controls and standards
• Lead the data analytics to ensure generation of actionable insights across decisions pertaining to products and services offerings, customers and overall organizational initiatives
• Oversee and manage the review of internal and external Audit Observations


• Bachelor’s Degree or equivalent in Information Technology, Computer Science or Computer Engineering
• Master’s Degree is a plus
• Minimum 8 years of experience in a related role, consultancy background is a must
• PMP Certification and Programming Certificate are a bonus
• Extensive experience in people management (least 3 years in a managerial role)
• Proven experience in IT project management.
• Proven experience in handling IT systems and applications function
• Advanced level of Arabic and English Languages (Written and spoken)

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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