Job description / Role
THIS IS WHERE INFLUENCE SPREADS
Director - Excellence Programmes & Government Relations
We work at a fast pace. Corporate Affairs is no different. Their business processes are fundamental to our status as a global leader that can respond quickly to any change. This may be a diverse, complex business, but departments such as risk management and quality assurance ensure agility prevails.
What you'll deliver
- You'll develop and implement the strategy for Excellence & Government Agenda incorporating the Happiness, Innovation and Future Foresight initiatives.
- Supported by a comprehensive reporting mechanism to provide regular reports to the Senior Management to enable Dubai Airports to achieve its excellence objectives and targets.
- You'll provide overall direction and management to the Excellence & Government Agenda Team to facilitate effective and efficient delivery of the planned programmes across the business.
- You'll oversee all external activities related to excellence including establishing relationships and communication channels with all government departments and external bodies, such as the officials and sponsors of Dubai Government Excellence Program (DGEP), the European Foundation for Quality Management (EFQM) and the Dubai Quality Group (DQG).
What you bring
- You'll need degree level and / or an equivalent professional qualification in a discipline related to quality, process improvement and Aviation Operations.
- You'll have a minimum of 10 years' experience in various senior roles within Quality, process improvements in Aviation Operations, with experience in a senior managerial position involving the planning, organizing, and integrating of a team and activities.
- You'll have knowledge of business operating models and outcome performance methods.
Life at Dubai Airports
Fast-moving and fast-growing, Dubai Airports is a business that's all about delivering great airport experiences, 24 hours a day. Life here means always pushing - and being pushed - to work better and smarter. With us, you'll be encouraged to be the best you can be. You'll be part of the team that connects the world. And at every opportunity, you'll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.
About the Company
THIS IS WHERE THE FUTURE STARTS
We're going to become the best airports in the world. How? Because we deliver exceptional customer experiences through innovative and agile service propositions. We make a significant impact on our industry and the rest of the world. And we're central to Dubai's future as a global hub.
Our business is built on the brilliant ideas and unwavering dedication of our people. Together, we're shaping Dubai and truly connecting the world. For you, it means the chance to grow, challenge and innovate in a fast-paced, diverse, international environment. You'll break boundaries and deliver exceptional every day. You'll think big and act boldly. Most important, you'll create amazing airport experiences for millions of people, and reinvent them for millions more.