Job closed
Ref: HP332-314
Job description / Role
Purpose: To Lead and formulate managed services technology platform roadmap, direct and manage technical design and implementation of innovative managed services platforms including cloud, security, mobility, voice and data. Maximize the managed services profitability by value creation and enabling agile platform and service offerings while achieving speed time to market.
This work is director in nature needs to collaborate and coordinate with directors and below and may require discussions, negotiations up to Senior Director levels.
Requirements
- Minimum Bachelor's Degree (Computer Science or Information Systems is preferred)
- Minimum one of the Industry certification is preferred (CCNP, CCIEE, CISSP, CCSK, PMI etc.)
- At least 10 years of experience in Technology Architecture, Infrastructure Design and implementation with industry recognized credibility and within large organizations, preferably with Telecom.
- Minimum 6-7 years in complex solution design, implementation , project management & delivery role within the telecoms/ service provider industry
- Good understanding of the managed services/ product portfolio.
- Experience in handling Complex projects related to design & implementation ICT solutions.
- Experience with design, implementation and support of Mobility, Security and Cloud (IaaS, PaaS and/or SaaS) platform solutions
- Strong technical expertise and experience in enterprise orchestration platforms, workflow technologies, project management and business processes
Knowledge and skills:
- Knowledge of Service Delivery Architecture and Service Delivery Platform.
- Industry knowledge and proven vendor & partner management capability.
- Experience in project planning, monitoring and implementation.
- Establishing solid working relationships with various stakeholders/departments, Internal Control and Strategy and Investments
- Strong proven knowledge and skills of customer value propositions and solution design and implementation.
- Knowledge of commercial delivery model for targeted segments
- Customer Focus and High skills of Business Awareness and Market analysis
- Strong analytical skills and high-level Financial skills for management of Projects' budget
- Excellent customer focus
- Knowledge of architecture frameworks.
- Functional Managed Services knowledge. As well, ITIL, IT Governance, asset management, cost transparency
- Good understanding of Cloud Data Governance and GRC stack.
- Knowledge or proven certifications in virtualization, storage and datacenter solutions
- Problem solving skills
- High degree of flexibility.
- Able to work under pressure and tight timelines and resources
- Strong reporting and communications skills
- Experience dealing and interfacing with internal and External teams
- Excellent Project and program management skills
- Good interpersonal skills
- Good understanding of the business and the Line of business
About the Company
du is the new telecommunication services provider in the UAE. We are an integrated service provider offering voice, data, video and content services over fixed and mobile networks to residential and business customers.
du has three broad target segments:
Consumers: Focusing on individuals and households by offering mobile and fixed voice calling, Internet, data services and television. Businesses: Focusing on small to very large corporations and government agencies by offering integrated fixed and mobile business solutions including voice, data, content and applications as well as professional services.
Carriers: Focusing on providing carrier, international data networks and wholesale services to international operators, multinational corporations and telecom carriers.
The needs of our customers are our primary focus. Our aim is to provide new and innovative services that deliver a better customer experience.