Director - Tech Architecture

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

The role

We are seeking a dynamic and visionary Head of Technology Architecture to lead and innovate in the domains of ERP, Ecommerce, Integration, and Customer Technologies. In this strategic leadership role, you will be responsible for defining, designing, and implementing robust technology architectures that drive our organization's digital transformation. You will collaborate closely with cross-functional teams to ensure alignment with business objectives, scalability, and security while fostering a culture of innovation.

What you'll be doing

Technology Strategy:

- Develop and drive the technology architecture strategy, ensuring alignment with the overall business strategy.
- Define technology roadmaps for ERP, Ecommerce, Integration, and Customer Technologies, incorporating industry best practices and emerging trends.

ERP and Ecommerce Leadership:

- Provide expert leadership and oversight of ERP and Ecommerce architecture initiatives.
- Drive the selection, implementation, and optimization of ERP and Ecommerce solutions, ensuring seamless integration with existing systems.

Integration Excellence:

- Lead the development and maintenance of a comprehensive integration architecture strategy, facilitating data flow between internal and external systems.
- Drive the design and implementation of robust integration solutions that enable real-time data exchange, scalability, and security.

Customer-Centric Technologies:

- Champion customer-centric technology solutions, focusing on enhancing the user experience across digital touchpoints.
- Collaborate with Customer Experience teams to align technology architectures with customer needs and expectations.

Team Leadership:

- Build and lead a high-performing team of technology architects and specialists, fostering a culture of innovation, collaboration, and continuous learning.
- Mentor and develop team members, providing guidance and opportunities for career growth
- Managing a team of 6-8 architects

Vendor and Partner Collaboration:

- Collaborate with vendors and technology partners to evaluate, select, and implement third-party solutions that align with architecture strategies.
- Establish and maintain strong relationships with technology providers.

Security and Compliance:

- Ensure that technology architectures comply with industry standards and regulatory requirements, with a particular focus on data security and privacy.
- Working with the Head of Security to Implement robust cybersecurity measures to safeguard sensitive information

Requirements

What you'll need to succeed

- Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
- Proven experience (8+ years) in technology architecture, with a strong track record in ERP, Ecommerce, Integration, and Customer Technologies.
- Solid understanding of modern architectural frameworks, methodologies, and best practices.
- Experience in leading cross-functional technology teams and managing technology vendors and partners.
- Strong business acumen with the ability to align technology strategies with organizational goals.
- Exceptional problem-solving skills and a results-oriented mindset.
- Excellent communication, collaboration, and interpersonal skills.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.