E-commerce Specialist

Job description / Role

• Monitoring the sales operations for promoting products and accountable for achieving business goals and increasing the sales growth.
• Analysing and reporting online performance and results related to promotions and campaigns.
• Executing Online Exclusive Campaigns.
• Manage online merchandise presentation on the Website and execute effective position of products-based Season, on sale, inventory, newness, and trends
• Monitor to improve customer delivery performance and enhance customer satisfaction
• Keeping all operations smooth with close coordination with WebOps teams.
• Ensure service levels are set, achieved, and maintained by working closely with customer service, fulfilment, and platform providers.
• Smooth handling and resolution of issues escalated by customer service teams.
• Getting information about new launches and products from buyers and placing orders based on the sales history of similar products, product reviews, etc.
• Analysing the fast-moving, slow-moving and dead stock in the stores and taking required actions to increase profitability.
• Keeping track of new promotional and advertising campaigns by competitors to gauge demand.
• Lead eCommerce projects and execute marketing plans to drive cost-effective qualified shopper traffic to websites.
• Enrichment of the website through new features to improve customer experience.

Requirements

Requirements

Essential:
• 3+ years’ experience in e-commerce

Skills:
• Extensive experience as an e-commerce specialist.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Ability to tackle the demands of ever-evolving technological implements with ease.

About the Company

TXM Labour Supply is an international recruitment and manpower company with a valid "on demand" labour licence.

Alongside recruitment we also provide clients with a complete business service, delivering HR, Payroll, Administration and Sponsorship support.