Ecommerce Catalogue Executive

Job description / Role

Level Shoes

Who we are: The Concept

Level Shoes is a globally recognized retail concept and destination located in the heart of Dubai Mall and dedicated to the world of designer footwear and accessories.

The 96,000 square- foot store offers a wide range of unique services; from personal shopping, spa experiences, dedicated concierge service to regional online shopping.

The curated space is divided into 30 designer boutiques and 5 multibrand areas each designed with its own bespoke personality: Women's Designer, Contemporary, Men' s Designer, Trends and Kids.

Here, in the heart of Dubai, Level Shoes is a retail experience unlike any other, offering over 250 international designer brands of which more than 100 are exclusive to Level.

Our Omnichannel Vision

We believe the future of luxury fashion retail will be defined by the reinvention of our consumer experience, through online and offline integrations. Our ambition is to merge the excitement of the physical experience with the convenience of a digital world in order to create a magical experience for our customers.

The role

The Ecommerce Catalogue Executive is responsible for effectively driving the end-to-end product lifecycle, from product reception to publishing online, overlooking assortment, stock and price of own bought and concession brands. He/she also looks at ways to improve the operational processes while maximizing the customer experience. Our role of Ecommerce Catalogue Executive reports to the Trade Director based in Dubai.

What You Will Do

- Act as the POC for all product related matters for Own Bought and Concession brands. He/she will be responsible of identifying, tracking and resolving daily operational issues across multiple services and system environments
- Align all upstream and downstream teams to ensure inventory arrives on time, items are set up and activated on time, product launches and special events are tested, go live and end on the correct dates
- Continuously audit and monitor the product data, inventory stocks and price to compare product information in the different systems and platforms and ensure accurate data is available in line with the physical store
- Manage all promotions onsite, coordinating product price & stock files
- Create user requirements for any operational efficiency feature developments (including system enhancements, integrations, automation, bug resolution)
- Will need to support outside of regular hours on specific launches and special events, including on weekends if required

Requirements

What We Are Looking For

- 2-4 years experience in the Catalogue function of an Ecommerce Retail business
- Strong analytical approach to problem solving and tech systems skills and tools - strong proficiency in Excel and integrated software applications (Ecom Platform, ERP, PIM etc.) preferred
- Experience in supply chain management, product lifecycle management in a retail business
- Capable of proposing practice, end to end process and quality improvements
- Creative problem solver (debugging, root cause analysis, data analysis)
- Strong data analytics and tech systems skills - proficiency with integrated software applications (WMS, OMS, ERP, etc.) preferred and multi-tasker in a fast-paced environment

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.