Ecommerce Specialist

Job description / Role

We are looking for an E-commerce specialist who will be responsible for building and maintaining business relationships with customers, understanding their requirements, and helping them find the right products from catalogue. The ideal candidate must have experience in the platforms like Amazon/Noon.

Key Responsibilities:

• Oversee the day-to-day operations of the e-commerce platform.
• Ensure the website is user-friendly, up-to-date, and optimized for conversions.
• Create and manage product listings, ensuring accurate and compelling content.
• Collaborate with marketing teams to plan and execute digital marketing campaigns.
• Utilize SEO, SEM, and other strategies to drive traffic and increase online visibility.
• Generate regular reports to evaluate the effectiveness of e-commerce initiatives.
• Ensure secure and efficient payment processing for online transactions.
• Implement and monitor security measures to protect customer information.
• Coordinate with inventory and fulfilment teams to manage stock levels.
• Oversee order processing, shipping, and returns to ensure customer satisfaction.

Salary:
AED 3,500 to 4,000 per month inclusive of fixed allowances.

Requirements

Requirements:

• Bachelor’s degree in marketing, business, or a related field.
• Minimum 4 years of experience in e-commerce management.
• Experience in handling platforms such as Amazon/noon
• Familiarity with online marketing strategies and tools.
• Analytical mindset with proficiency in data analysis.
• Strong organizational and communication skills.
• Knowledge of e-commerce platforms and trends.

About the Company

Najma Human Resources and Training Consultancy, is committed to professional service in Human Resource and Training.

Najma, has been operating successfully since 1997 and has been offering consultancy service to a number of reputed organizations in the Middle East, Eastern Europe and Africa.