Job closed
Ref: HP350-3083
Job description / Role
The role will report to the head of eCommerce and help in delivering a best in class customer experience on the platform. The position will involve digital marketing, traffic optimisation, sell-out management and online merchandising and is a role that will manage the Webstore and the customer journey to reach it.
Client Details
Michael Page Digital have partnered with a leading global consumer brand for this search.
Description
- Help in developing the overall strategy for the eStore
- Own the look and feel on the Online customer experience
- Manager the digital customer journey to the eStore and the On Page experience
- Ensure the stability and useability of the ecommerce platform
- Manage each category and the seasonal promotions for each
- Collaborate with other teams such as Inventory, Online Chat, After-sales, Logistics and Marketing to develop a well rounded customer experience.
- Ensure realistic KPIs are set for the online team and delivered by them
- Produce accurate forecasts around performance of the eStore including sell-out management
Job Offer
A generous tax free remuneration package is on offer.
Requirements
- Minimum of 5 years in Online retail
- Solid understanding of digital marketing principles
- Good stakeholder management skills
- Ability to handle multiple demands effectively
- A genuine passion for online retail and great customer experience
About the Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.