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Field Support Engineer


Dubai, UAE

Ref: GP186-5756

Job description / Role

Employment: Full Time

Charterhouse is working with a highly renowned multinational IT solutions company. Our client is looking to hire an experienced Field Support Engineer for a newly created role reporting to the technical manager.

As a Field Support Engineer, your role would ensure that all projects run smoothly, from installing equipment and new technologies to directing crews on site. You will also be required to assist the sales/business development team both within BME and partners as pre-sales support.

The incumbent will have many different day-to-day responsibilities, such as managing operations, overseeing repairs and maintenance work in the field, as well as generating reports for higher-ups. The selected candidate may also be called upon to troubleshoot equipment problems.

The selected candidate will be responsible for delivering fast, top-quality support into escalations from partner clients across the region. Your key responsibilities will include providing consultative advice across the business client and providing technical solutions.


To be considered for this role, the candidate should have a bachelor’s Degree in Electrical or Mechanical Engineering with at least 5 years of technical support experience.

You should have strong knowledge of handling EP technology. The Incumbent will have extensive knowledge in Inkjet and offset technology.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.

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Support Engineer salaries in UAE

Average monthly compensation
AED 7,000

Breakdown available for industries, cities and years of experience