Flight Dispatcher Specialist

Job description / Role

ROLE PURPOSE:

Responsible for supervision and control of Flight Dispatch section along with Duty Operations Manager.
Provides functional and technical input for all decisions within the Operations Control Centre (OCC). Support the Duty Operations Manager during Irregular Operations (IRROPS) and schedule disruption.

OPERATIONAL ACCOUNTABILITIES

• Liaise with the Planning Section for gathering / distributing all necessary information for each mission on a daily basis at start of each shift.
• Brief the dispatch staff on shift and accordingly plan the distribution of flights based on schedule.
• Monitor and ensure all documents pertaining to all flights are secured to ensure UAF flight network integrity.
• Exercise flight supervision, provide technical inputs to initiate, continue, divert, or cancel flights due to operational or environmental factors.
• Coordinate the re-routing and/or re-planning of flights as necessary in an event of emergency.
• Coordinate with all departments and communicate to provide quick flight planning assistance when desired by the flight Commander of an aircraft.
• On receipt of mission requests the Sr. Ops Controller will utilize his team members to confirm load to aircraft allocation, aircraft serviceability and crew availability before confirming the ability to conduct the mission.
• Ensure all diplomatic clearances for flight to DIP cell are applied 15 days in advance and secured at least 48 hours before mission initiation.
• Coordinate with load planner regarding safe loading and cargo load description and documents required for the mission.
• Ensure Ops Control system, duty logs are completed for an easy reference for shift taking over.
• In case of delay in securing permit or any other constraint of flight is found, ensure a robust back up plan is in place in discussion with all team members to complete UAF mission desired.
• Support the Duty Operations Manager during Irregular Operations (IRROPS) and schedule disruption.
• Flight watch and contingency planning.

Requirements

KNOWLEDGE, SKILLS, and EXPERIENCE

• Minimum 3-5 years of work experience in an airline / Military operations environment as flight dispatcher. Should develop and perform a good Understanding of the requirements of running and Air Operations Centre.
• University Degree or equivalent.
• Valid Flight dispatch license holder.
• Recurrences and proficiency check must be current and valid all times.
• ICAO level proficiency 4 for aviation language.
• DGR CAT 10 Trained would be preferred.
• Strong communication skills in both written and oral
• Strong planning, organizing, and integration skills
• Strong knowledge in the development and implementation of policies & procedures
• Meticulous attention to detail
• Strong drive to grow capabilities

About the Company

WFC Holding was born out of a market need for specialist shared services support functions in the UAE.

WFC Holding has rapidly expanded its service offering, capability, and client base to become an integrated business process outsourcing company.