Floor In-Charge

Job description / Role

Floor In-Charge (Team Leader - Visual Merchandising)

- Provide visual merchandising leadership and direction to the store through window implementation and in store merchandising
- Work in close collaboration with the Sales manager and In-store Logistics manager as part of the commercial team to ensure in-store merchandising is in compliance with Home Centre VM standards
- Ensure implementation of product and standard guidelines based on direction from the Concept VM and share customer feedback
- Ensure that all displays in the store are aligned to the business requirements and the marketing calendar
- Responsible for optimizing the store layout to create a good overview and visual impact to provide the complete 'Home Centre offer' experience to our customers
- Ensure implementation and execution of the Key merchandising Principles and Planograms
- Effectively plan monthly activities and appropriate changes in the store based on inputs from the Concept VM team
- Conduct daily floor walks to ensure conformance to VM audit requirements
- Responsible for upkeep and timely updation of the RPS System
- Ensure clearly communicated price ladder for each function in every department in the store
- Monitor and continually seek to understand the commercial environment, competitor activity and market trends through competitor store visits and subsequent compilation of appropriate reports
- To coordinate and liaise with the Area VMMs and Visual Merchandisers in guiding stores on visual merchandising implementation based on store formats - large, small and medium
- To analyse and identify merchandising changes in stores and schedule monthly activities accordingly with the Store Management and VMMs
- To identify and report any deviations from the set VM standards
- Monitor sales, analyze and identify the effect of merchandising on sales at Store Level / Department Level
- Coordinate with the marketing team and territory VM manager in delivering a consistent brand image in all areas
- Ensure timely Concept Visual Merchandising staff meetings with respective territories
- Assess training issues related to visual merchandising standards and recommend training programs accordingly
- Ensure development and implementation of effective Visual Merchandising standards and methods
- Development of creative and innovative Visual Merchandising seasonal concept solutions to ensure fast movement of products and increased sales

Requirements

Commercial Performance

- Continually monitor store performance against defined goals and take appropriate VM decisions that further grow our business and support profitability
- Monitor product movement & availability and provide solutions on slow selling items to the Store Manager
- Pursue and ensure high quality, simplicity and cost-consciousness in the execution of our work through usage of global tools and best practices

People

- Ensure consistent and transparent communication with the VM team on business expectations, priorities and store results
- Responsible for Performance Management of store VM Team through timely KPI setting, mid-year and annual performance reviews
- Ensure L&D offerings (functional & behavioral) are provided to all VM team members in line with personal development plans including on the job coaching, classroom training, in-store training and feedback sessions aligned to Home Centre processes
- Coach and develop the store VM Team to ensure high quality visual merchandising performance and succession planning in the store
- Responsible for ensuring adherence to company policies and regulations with regards to attendance, dress code, showroom behavior and work ethics by the store VM team

About the Company

Founded in 1973 in Bahrain, the Landmark Group has successfully grown into one of the largest and most successful retail organizations in the Middle East. An international, diversified retail conglomerate that encourages entrepreneurship to consistently deliver exceptional value, the Group operates over 900 stores encompassing a retail presence of over 13 million sq. ft. across Middle East, India, Egypt, Turkey, Yemen and Pakistan (franchise operation). The Group employs around 31,000 employees.