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FM Manager

ALDAR Properties


Ref: KP184-12

The Role

FM Manager - Yas Mall


This role is individually accountable for planning, co-coordinating and controlling all FM aspects of shopping mall management, strategies, and activities that ensure the mall delivers and meets target.


-Creation of an effective FM team and successful opening of the mall

-In coordination with other departments, heads ,develop, monitor, & review annual FM budget in line the agreed strategic asset/ corporate plan

-Manage the various FM disciplines

-Prepare & evaluate where appropriate recommend capital improvement works as well as review & update the whole of life replacement programs for the development

-Ensure that strategic alliances with service providers are developed to maximize performance & minimize costs through defined service level agreements and KPIs

-Evaluation of service providers ‘ performance & enhance contractual SLA’s & KPIs

-Review energy efficient replacement programs, building service’s delivery systems & strategic maintenance or replacement strategies

-Provide specialist advice to internal & external stakeholder, other division’s subordinate staff & clients.

-Establish & implement policies & procedures for the FM department within the mall inclusive of health & safety

-Implementation of all operating standards & reporting necessary to ensure the operation of the mall is consistent with business objectives

-Develop educational training & professional development programs to promote an on-going career path for the team members & succession planning

-Provide professional, value-adding input to assist in creating a financially viable and sustainable investment vehicle

-Review & make effective changes to energy efficient replacement programs, building service’s delivery systems & strategic maintenance or replacement strategies

-Develop, administer & review whole of life replacement programs & service delivery contracts

-On-going management of the risk management programme & healthy & safety

-Actively participate in the review & approval of tenancy fit out documentation

-Liaise with clients, staff & external consultants at all levels in matters relating to FM service delivery

-Assist in the development of working & capital budgets


Bachelor’s degree in Engineering or equivalent

-10+ years in facilities management

-Extensive experience in the technical & operational management of large format shopping malls or mixed-used developments preferably in Middle East

-Able to implement FM strategy for the asset & to effect change quickly in a fast-paced, competitive environment

-Clear & strong leadership skills to ensure the effective management

-Ability to negotiate & manage existing contractual agreements, as well as identifying and completing new deals

-Demonstration of advances communication, motivational & interpersonal skills at an individual and team level

About the Company

ALDAR Properties PJSC is a leading property development company, with strong investment and management capabilities.

ALDAR was established primarily to create world-class real estate developments for the nation of Abu Dhabi, whilst providing a stable and profitable investment portfolio for all our investors.

We are dedicated to achieving new standards of innovation, excellence and value in urban design and sustainable development. Our priority is the immediate and future benefit of Abu Dhabi and its residents.

The company is owned by leading Abu Dhabi institutions, founder shareholders and over 20,616 investors throughout the UAE.

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