Food & Beverage Intern

Job description / Role

Regional F&B Intern

What is the role?

We are looking for a creative apprentice that can influence the hearts and minds of Accor's Food & Drink operations in the region India, Middle East, Africa and Turkey. Supporting in the communication and implementation of our F&B strategy to the Heartists in hotels, the Regional Office and Country Offices, in order to achieve only the best standards of quality, delivering service excellence and maximizing guest experience.

What this translates into is:

- Assisting in outlining concept identity for opening or repositioning hotels in accordance with Brand positioning and with the principal objective to maximize guest enjoyment and return on investment.
- Assist to inspire and develop the talent of F&B Heartists and help with setting standards.
- Assisting in the development and implementation of commercially-driven service, Meetings & Events, Bar, Restaurant and Room Service concepts.
- Communication strategies, tactics and actions that enable further development of customer dining and drinking experiences and Accor's reputation within the F&B arena.
- Coordinate communication with the F&B Alchemists, our specialist network in the hotels, and other Vice President Operations designates to ensure alignment on strategy, sharing of good practice and keeping the focus on maximization of F&B profit.
- Liaise with Hotel F&B stakeholders and Brand and Communications colleagues to ensure the F&B message remains consistent, on-brand and commercially relevant.

A little more detail about what you'll be doing:

- Create & elaborate on F&B Design & Operations Concept Briefs
- Support, Interact, solution finding, and communication between Hotel Heartists, suppliers and Hub colleagues in matters related to F&B and the quality and financial performance thereof
- Supporting concept implementation in the opening of new hotels
- Enhance and develop service and restaurant, bar, meetings and events concepts to aide communication of the strategy
- Research/Identify behavioral change tactics in relation to food and drink that can be communicated/implemented in hotels
- Develop training modules for restaurant and bar service
- Support Vice President and F&B Manager in daily tasks

The kind of person we're looking for:

- A team player, and contributor to a stable team dynamic within the Hub F&B team and its key stakeholders
- A passion for everything hospitality and experiential, especially food and drink
- Tech-savvy and social media-oriented
- Amazing attention to detail and creative flair
- Good communication between other experts within the organization
- Can work independently, master multi-tasker and great organizational skills
- Thrives in an informal working environment

Requirements

Skills & Experience

- Currently enrolled in university
- IT and social media-literate of course, and proficient in MS PowerPoint, Word and Excel
- Good language skills in your native language + fluent English; French would be an advantage
- You've got an eye for detail and natural style and flair
- You're an excellent communicator and have sound diplomacy skills

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.