Front Office Supervisor

Job description / Role

We are looking for a passionate Hospitality professional to join the Front Office team as Supervisor!

In this role you will manage the day to day operations and of the Front Office team; schedule, plan, develop and communicate departmental strategies and goals. Ensuring all Ambassadors are trained according to Sofitel brand standards. The Front Office Supervisor will be responsible for scheduling and regularly conducting routine inspections of the Front Office as well as the Public areas to ensure these areas reflect a welcoming environment for our Guests. The Front Office Supervisor will assist in managing Hotel revenue generation and maximization through full use of company systems, processes and standards. Other duties may be assigned as needed.

Key tasks

Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel's brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.

Requirements

Skills

Level of Education Bachelor / Licence Areas of study Hospitality Professional experiences 3 to 5 years Languages essential English

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.