General Manager

Job description / Role

Our client is a leading financial institution. They are currently recruiting a General Manager for their office in Dubai

Main Objectives:
Develop profitable growth for the new line of business in the Country. Manage and participate in strategic projects capturing new business opportunities. Analyze and follow up on existing Sales and Marketing strategies with particular emphasis on maintaining solid internal control and compliance.

Duties & Responsibilities

SALES & MARKETING:
- Lead the Sales & Marketing team to exceed its growth, sales and profit targets.
- Accomplish marketing and sales objectives by planning, developing and implementing in order to maintain the Branding and Image of the organization.
- Responsible for driving the distribution of the sales strategy and plans.
- Responsible for optimizing the product mix in the Country.
- Responsible for driving growth in business volumes through various products and services.
- Support the market expansion both from the sent/receipt side.

STRATEGY:
- Deliver strategic goals for the Country as defined in the strategic/business plan.
- Provide strategic input on business prospects and performance within the Country, including business development opportunities, changes to competitive landscapes and opportunities for new products and services.
- Work with the company Management team and local management to develop the financial budgets and operating plans for the Country.
- Spearhead special projects in the Country and other responsibilities as typically required for a rapidly growing company as directed by the CEO/Owner.

OPERATIONS:
- Liaise with Group Head of Sales and Marketing to develop, manage and execute operational plans within specified geography and within the Country based on strategic plans, in order to achieve efficiency targets.
- Work Group IT Department to ensure that the IT infrastructure and performance is to required levels in the Country.
- Oversee the day-to-day business lines and operations.
- Ensure the compliance policies and monitoring programs are effective and in adherence to the local laws and regulations, including anti-money laundering.
- Ensure effective local resource allocation and availability to support the business.

FINANCE, COMPLIANCE, AUDIT:
- Liaise with the Group CFO to develop and monitor annual budgets.
- Set performance targets; ensure compliance with regulatory requirements and financial reporting.
- Maintain auditable records for all financial information in the Company.
- Provide strategic financial input on business issues impacting the Country and companies within the Group (i.e., evaluate potential business relationships, conduct research and perform analysis.
- Central point of contact and liaising with the various regulatory bodies, responsible for ensuring and achieving compliance with all local regulations, rules and laws across the business dimensions.

TREASURY & CASH MANAGEMENT:
- Manage liabilities and funding requirements, manage commercial banking relationships.
- Ensure compliance with all local rules and regulations, including Central Bank, local labor laws, AML
- Compliance and reporting etc.

HUMAN RESOURCES:
- Liaise with Group Head of HR for recruitment, employee orientation, staff disputes and other staff and work related issues.
- Analyze training needs and coordinate with HR to design employee development programs.
- Coordinate with HR in amendments, updates or changes to the HR policy and pay manuals to be in line with the Country legislation.

BUSINESS DEVELOPMENT:
- Work with the Group Head of Sales and Marketing & CFO to evaluate and develop the agent network in send and receive countries thereby increasing the market reach for the product.
- Manage the day to day execution of the business development activities.

PEOPLE MANAGEMENT:
- Determine the manpower plan for the Country and ensure efficient use of the resources.
- Develop cross training and increased capability within the team to undertake multi functions to ensure staff can function in more than one role.
- Take the lead in managing external relationships with all customers.

Requirements

- Bachelor’s Degree (B.A) in financial services or related areas. A Master’s Degree in Business Administration (M.B.A) from an internationally recognized university is preferred.
- Strong knowledge of financial institution business principles and practices in the Country is required.
- Must be well-versed in country of operations, with excellent local language skills and relationships with key local government, banking and customer groups.
- Minimum 10 years of professional experience in a similar role at a rapidly growing financial services company.
- Strong sales and marketing background preferably in the same sector.
- Experience of having worked in an entrepreneurial, multi-cultural environment and matrix structure.
- Must be well-versed in the Country of operations, preferable local language skills and relationships with key local government, banking and customer groups.
- Excellent time-management, communication, decision-making, negotiating, presentation and organizational skills required.
- Proven ability to build high-performing, high-morale, self-managing teams that function well in complex environments.
- Must demonstrate a mastery of MS-Excel and other tools for planning and tracking have first-hand experience in preparing and tracking performance against business plans.
- Excellent time management, communication, decision-making, negotiating, presentation and organizational skills required.
- Proven ability to build high-performing, high-morale, self-managing teams that function well in complex environments.

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering