Posted
Ref: QP275-3217

Job description / Role

Employment: Full Time

Position Title: Guest Relation Manager
Employment Type: Full Time
Salary: up to 7K AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
A sophisticated modern fusion restaurant based in Dubai Mall with a mix of Italian & Japanese concept

Job Description:
• Provide upscale guest service experiences for clients from entrance, during dining, and exit
• Ensure clients are properly greeted upon their arrival while establishing friendly relationships with regular customers
• Monitor daily booking reservation to be on top of head for sudden changes , inquiries and or special requests
• Actively listen to, resolve complaints, and ensure to take note of special guests, like disabled people, elderly, children, and VIPs, receive personalized services
• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

Requirements

Qualifications:
• Open to Filipino, Nepali, Eastern European, and CIS nationals
• Female, 35 years old and below
• At least 5 years of related work experience from a stand-alone restaurant
• Must be knowledgeable in full reservation system
• Candidates who can join immediately will be prioritized

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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