Job description / Role
Summary
What you will do:
- Provide an excellent and consistent level of service to guests in accordance to the hotel's brand standards in the Grand Club Lounge
- Work alongside the team to achieve service of excellence and maximize guest satisfaction
- Ensure the cleanliness of working stations and equipment could meet ISO22000 standards
- Constantly strive to satisfy guests' needs and delight the guest
Requirements
Qualifications
What you should have:
- Preferably with 1 year of working experience in service industries
- Good communication skills and high proficiency in language skills
- A great team player who is customer-oriented, attentive and hospitable
About the Company
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.