Handover Consultant

Job description / Role

The primary objective of the Handover Consultant is to provide a superior customer service projecting a professional image of the project I development and further SDIC image as the foremost developer in the area. The main focus of the Handover Consultant is to deliver high standard properties; provide all handover requirements to home owners and provide regular updates to Director of Sales and customer Management.

Maintain a contact line with the client, following up and obtaining an appointment while documenting that professionally for further utilization if case turned to legal.

Major Accountabilities and Related Task:
- Ensure collecting all handover documents from home owners and make sure it's sent to handover administrator for filling
- Arrange to make a regular phone calls to fix appointments for home orientation
- Conduct home owner orientation tour.
- In case of pending mortgage cases to follow up with bank and owner
- Provide regular update to Handover Administrator
- Prepare all related documents for Handover such as, registration forms, receipt acknowledgement, welcome pack, Key handover list, Handover Kit list,...etc
- Provide homeowners with the whole handover kit.
- Ensuring villas are in a good condition at the time of handover
- Conduct pre- snagging the villas

Requirements

- Bachelor’s Degree in Business Management or above
- With minimum of Two to three years of experience in the property handover field preferably.
- PC literate with the ability to type in English & Arabic

Competencies:
- Excellent communication/organizing are essential Team player mentality
- Excellent interpersonal skills
- Highly polished professional
- Positive attitude

Functional Competencies:
- Works well under pressure and responds positively to stressful situations
- Good levels of patience and tolerance with a good sense of humor
- Ability to be able to think on one’s feet and react in a positive manner
- Ability to remain calm and courteous even in difficult & stressful situations
- Ability to work as an active participant both in a team environment and independently
- Excellent customer service skills; able to be courteous to all Residents, customers, suppliers, vendors etc., both internally and externally

About the Company

Rawafed Recruitment LLC, a member of Ahmed Almazrouei Group LLC, is an established recruitment service provider that aims to both support the growth of businesses as well as help job seekers build their careers through a team of qualified technical recruiters capable of delivering reliable and high-value services across diverse industries.

The key to Rawafed’s success is our strategic vision along with our professional workforce dedicated in helping our partners and candidates grow their businesses and careers. We also place great emphasis on sourcing and hiring the right people and we invest heavily in building relationships and earning their trust in our services.

As we value the trust of our clients and applicants, we have set a high standard of dedication and professionalism that sets us apart from other recruitment and manpower supply firms.