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Head of IT Infrastructure

RTC-1 Employment Services

Dubai, UAE

Ref: QP275-1089

Job description / Role

Employment: Full Time

Position Title: Head of IT Infrastructure
Employment Type: Full-time
Salary: up to 25,000 AED all inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
The hiring company is one of the well-known financial institutions in the UAE.

Job Role:
• Responsible for IT Infrastructure Implementation and Management
• Manages the development, design and implementation of servers, virtualization, operating systems, database systems, storage, backup and archiving systems and ensures 3rd level support for all IT infrastructure Services across WS
• Manages the development and implementation of technologies and solutions to provide infrastructure as a service, automated infrastructure services and Cloud services
• Ensures selection of standard-compliant software, desktops, network equipment’s, peripherals etc
• Manages the selection of new IT solutions as well as technology partners that could meet the anticipated telecommunications needs of consumers
• Ensures performance of IT/Technology vendors is within the stipulated SLAs and maintenance of cordial relations to manage deployments
• Defines goals and key performance indicators for each member of the team and ensures effective application of the WSE performance management process


• 45 years and below
• Bachelor’s degree in Technology/Engineering/Computer Applications or any relevant field
• At least 8 years of work experience in the same role, preferably from finance institution
• Must have ITIL/MCSE/CCNA/CCNP certification
• Knowledgeable in the latest technology and risks
• Strong project management and people management skills
• Has experience in network management, server administration, end user management – desktop/mobility, storage and asset management, voice and telephony, and IT security
• Excellent communication, analytical and problem management skills

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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