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Job description / Role
A leading real estate consultancy based in UAE is looking for a Head of Leasing for a well known and large mall.
The successful candidate will provide direction to the Mall GM for setting vision, strategies and objectives for a 5 year plan, focusing on commercial objectives, aiming at the Mall being amongst top 5 Malls in the UAE and becoming a regional shopping destination.
Purpose: To support the Mall General Manager (GM) for efficient and effective Customer Experience Delivery and its continuous development.
Key responsibilities:
• Assist the GM through being key point of contact for the management of all leasing related business issues and the interaction with existing and potential tenants.
• Prepare annual budgets and 5 year income projects to support business plans.
• Manage existing income, ensuring earnings stability and identify and implement opportunities for new streams of income through the development and management of retailer relations.
• Work closely with Marketing team on the collation and interpretation of info and data, including (but not solely) Demographics, Shopper profiles, HH Income and HH Expenditures to ensure maximum return on the Mall future development and the improvement of the Malls performance.
• Regularly review and adapt the retail mix, providing and supporting future business decisions and matching with current market trends and its movements.
• Provide support to the Marketing team in the strengthening of Mall / Tenant relationships.
• Providing monthly reports to the GM as part of the monthly business performance including the identification and evolving of departmental KPI’s.
• Managing and supervising a leasing team using best practice policies and procedures and the adaptation to change as required for constant service improvements.
• Establish a clear leasing strategy by Identifying, negotiating and finalizing leasing agreements.
• Monitor changes in retail offerings, identifying new potential tenants and developing a clear strategy to attract them to the site.
• Lead on and the management of the leasing process, maintaining records, preparing offers, issuing leases, fit out and the ongoing process to the onsite commencement of trading.
• Identify, establish, strengthen and develop relationships with national and international retail brands and operators.
• Work with the finance team on the management of collections, late payments and advise on any necessary legal actions.
• Duty manager roles and supporting the security and operation teams
Requirements
• Professional experience in UAE shopping Mall management (leasing & daily operations) as well as retail management (sales & retail operations)
• Experience in planning new malls, during their construction phase as well as Malls under expansions.
• Experience in the execution of tenant mix and zoning within a retail environment
• Knowledge of best practice related to mall operations and their associated policies and procedures
• Understanding of real estate fundamentals
• Strong business acumen and good technical knowledge of leasing Retail locations
• Good understanding of mall leasing management
• Strong leasing specific financial acumen
• Ability to work independently and within a team to build relationships and interact effectively and in cooperation with team
• Ability to multi-task, work successfully under pressure and effectively manage time and workload
• Communicate tactfully, skillfully, and persuasively to negotiate long-term permanent leases with local, regional and national retailers.
• Strong computer skills and proficiency with Excel, PowerPoint and Word software is required
• Excellent written and oral communication skills
• Ability to gain trust, demonstrate tact and diplomacy and maintain confidentiality.
About the Company
Cobalt is part of a leading international recruitment provider with offices in Europe, Singapore and New Zealand. Cobalt offers high quality HR consultancy, executive search, contingency recruitment and Emiratization services in Dubai and the wider MENA Region. It works extensively within the fields of Construction & Engineering, Banking & Finance and HR & Business Support.
Contributing to the regions development, we play a key role in identifying and attracting the very best talent to ensure the regions potential is realized. We also understand the importance of Emiratization in ensuring the long-term success of the UAE economy and have therefore pro-actively developed a strong network of UAE Nationals within our specialist areas.