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Head of Supply Chain - UAE National

WFC Holding

Abu Dhabi, UAE

Ref: LP888-177

Job description / Role

Employment: Full Time

Role Purpose:
Define and own supply chain management strategy based on company's growth and expansion plans, optimize company supply chain management planning activities, optimize performance, drive supplier relationship management and build strategic relationship with key supplier to maximize company value and minimize its costs.

Strategic Planning
• Prepare and communicate department's strategy, objectives and operational plan in collaboration with the relevant stakeholders and in line with company's OGSM
• Manage the execution of departmental objectives and plan
• Propose and communicate KPI’s for the department and its employees and ensure they are in line with company's OGSM

Budget Management
• Develop departmental budget and monitor budget spend in coordination with relevant sections
• Provide guidance to direct line reports on budget optimization opportunities where applicable

Corporate Performance Management
• Oversee the performance of the department in line with the operational plan defined
• Engage with the division head to identify opportunities to improve department’s performance

People Management
• Responsible for identifying the training and development needs of department's employees with a special focus on Emiratization
• Maintain constant availability of the required number of competent staff to support the department in meeting all its responsibilities, plans, and objectives
• Provide constructive feedback to direct reports and provide inputs to the division head on performance of employees

• Lead department to develop annual procurement plans and forecasts for future demand and communicate with business units to approve and communicate progress of the plan throughout the year
• Develop a supplier management program for critical/strategic suppliers including supplier performance management and measurement concept and improvement initiatives
• Supervise the effective and efficient monitoring of SCM department’s performance including the tracking and reporting on their key performance metrics
• Monitor the process adopted to conduct annual spend analysis, ensure the accuracy and quality of data being used and validate the spend cube developed (by source of demand, nature of spend, supplier)
• Review and endorse spend analysis reports developed before presenting to senior management
• Oversee the timely implementation of cost savings and process improvement opportunities identified from procurement spend analysis
• Responsible for negotiating best possible cost service guarantee and develop “win-win” strategies that achieve sustainable relationships with strategic suppliers
• Evaluate supplier core competencies and competitive positioning using industry cost models
• Identify opportunities to enhance systems and processes to optimize department performance and generate sustainable value
• Lead Procurement development initiatives and project management
• Perform any other duties as requested by the reporting manager

• Develop department's policies and procedures in line with the directive and role within company
• Ensure compliance of the department to the guidelines defined by division/department’s, such as, HR, legal, risk and quality assurance in addition to company's framework and DoA
• Support the periodic audit of the established policies and procedures to ensure compliance

Management Reporting
• Review all periodic reports prepared by section heads and prepare the department's periodic reports for issuance to the relevant stakeholders at company

Change Management
• Own/drive change management activities pertaining to the relevant department and ensure all stakeholder communications are as per the approved communication plan

Technology Management
• Ensure that all the technology needs of the department are identified and that the department's processes are performed in a time and cost-effective manner

Professional Development
• Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work and in line with company's values
• Participate in performance appraisals and reflect on the feedback and recommendations provided by the line manager for development


Qualification / Education
• Bachelor's Degree in Business Administration or a related field and SCM certification experience
• 10 years of experience in data analytics, planning and/or performance management Certifications, Knowledge & Skills
• Strong planning skills
• Excellent relationship management and communication skills, with the ability to work collaboratively with internal and external teams
• Negotiation and influencing skills
• Business management and analytical skills

About the Company

WFC Holding was born out of a market need for specialist shared services support functions in the UAE.

WFC Holding has rapidly expanded its service offering, capability, and client base to become an integrated business process outsourcing company.

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