Health Club Receptionist

Job description / Role

The health club receptionist primary responsibility is to provide the guest with a warm and inviting welcome into the Fairmont Bab Al Bahr Health Club. They will provide efficient and courteous services to guests and members at all times, and have thorough knowledge and details of all the health club and its offerings.

What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- Welcomes and assists guests' according to the brand standards
- Is an ambassador of Fairmont Bab Al Bahr by providing memorable guest experiences;
- Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests;
- Maintains thorough knowledge of all fitness services, protocols and procedures;
- Maintains thorough knowledge of gym machines;
- Maintains cleanliness and reports deficiencies of gym equipments;
- Assists in the operation of all ladies and mixed gym and pool areas as required;
- Maintains the facility in peak sanitary condition at all times;
- Maintains female, mixed gym, and pool locker rooms in a tidy manner;
- Maintains inventory of supplies for the operations of the fitness facility;
- Maintains towel, bath mats, etc., inventory to and from laundry storage on a schedule basis;

Requirements

Your experience and skills include:
- Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills
- Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people
- Proficient in the English language (verbal & written), additional languages are an asset
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Must be flexible in terms of working hours, and able to work with little or no supervision
- Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills
- Must be computer literate in Microsoft Windows and MS Office suite

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.