Hostess

Job description / Role

- To be familiar with all food and beverage items on the outlet menu.

- To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.

- To take food and beverage orders from guests, upselling wherever possible.

- To utilize the outlet point-of-sales system as prescribed

- To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.

- To serve food and beverages according to the standards established.

- To clear tables and removes dirty dishes to the dish area.

- To complete opening and closing duties as assigned.

- To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.

- To follow presentation guidelines as established by the Food & Beverage Manager.

- To maintain the assigned station / section in a clean and orderly manner at all times.

- To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.

- To make sure that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.

- To work in a supportive and flexible manner with other employees and other departments, in a spirit of "We work through Teams".

- To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.

Requirements

- Has at least a Diploma in Hospitality management or other relevant fields.

- Has minimum of 1 year of solid experience as a Hostess.

- Has high understanding of restaurant etiquette.

- Has English communication in both written and spoken.

- Has ability to provide top-notch customer service in a fast-paced environment.

- Has strong Food & Beverage knowledge, excellent customer service and good communication skills.

- Has positive attitude and interpersonal skills

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.