Hostess

Job description / Role

As a Hostess at Isabella, you will be the first smiling face our guests encounter, setting the tone for their dining experience. Your warmth, professionalism, and attention to detail will ensure that every guest feels welcomed and valued from the moment they step through our doors.

Responsibilities:
• Warmly welcome guests as they arrive and bid them farewell as they depart, providing a genuine and memorable experience.
• Manage the seating arrangements to optimize table turnover and ensure an efficient flow of guests through the restaurant.
• Assist guests with reservations, inquiries, and special requests, providing accurate information about our menu and offerings.
• Collaborate closely with the waitstaff and kitchen team to coordinate seating and ensure smooth transitions between guests.
• Maintain a clean and organized reception area, including managing reservations and waiting lists effectively.

Requirements

• Italian citizenship or nationality preferred.
• Previous experience in a hospitality or customer service role, preferably in a restaurant or similar environment.
• Excellent communication and interpersonal skills, with a friendly and outgoing demeanour.
• Ability to remain calm and composed under pressure, especially during busy periods.
• Strong organizational skills and attention to detail, with the ability to multitask effectively.
• Flexibility to work evenings, weekends, and holidays as required.

About the Company

Seagrass Boutique Hospitality Group specialises in creating superior and innovative Hospitality and Restaurant Concepts for discerning diners.

Why Seagrass? In nature, Seagrass is synonymous with sustainability and strength and nurtures all the life surrounding it. Similarly, our core values reflect our need to nurture and develop our people while maintaining a strong commitment to delivering a world class experience for our customers.

Our brands are synonymous with quality and include The Meat & Wine Co, Ribs & Burgers, Italian Street Kitchen, Hunter & Barrel and 6HEAD, all of which have established themselves as leaders in their respective Hospitality Segments. These brands reflect our passion for food in boutique concepts that delight our customers; from fine Steaks to superior Burgers. Our future concepts include a wide range of exciting brands that will add enormous value to our current stable.

Underpinning our successes and our enviable brands are our greatest asset; our People. It is through them that we continue to lead the market in Service and Quality and through them that we will continue to grow and excel in all that we do.