Job description / Role
- Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum customer satisfaction in a manner consistent with Restaurant standards.
- Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
- Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
- Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.
- Knowledgeable of all in-house services as well as local information and be able to assist customers when questioned.
- Other tasks to be elaborated upon during face to face interview.
- Those available for immediate joining will be at an advantage.
- More than 2 years of experience within same field.
- Russian-speakers will be at an advantage.
- Pleasing personality with strong wit and charm
- High-energy team players with a can-do attitude.
About the Company
OSH, La Mer’s authentic restaurant and lounge combines traditional Uzbek cuisine with flavours of the Middle East.
In the first place, OSH represents traditional Uzbek cuisine, which is served in a modern way. We do not change the recipes, preserving their original authenticity. Modernity is expressed through the serving, tableware, and other stylistic techniques.