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Hostess Or Reservationist for a Leading Hospitality Group

A Leading Recruitment Agency in UAE

Dubai, UAE

Ref: RP713-864

Job description / Role

Hostess Or Reservationist Up To 6K AED For A Leading Hospitality Group in UAE

JOB DESCRIPTION:
• Greet customers as soon as they walk through the door
• Provide patrons with accurate wait time estimates during busy periods
• Engaging with guests to ensure they're happy with food and service
• Responding to complaints and helping to resolve them
• Dealing with guests over the telephone
• Taking and inputting reservations
• Upselling, or offering more products to the customer

Requirements

CANDIDATE PROFILE:
• Open to European, Latin American, South African and Arabic candidates
• Female, 40 years old and below

EDUCATION/EXPERIENCE REQUIRED:
• High school diploma or equivalent preferred
• Minimum of 2 years work experience as Hostess or Reservationist preferably in hospitality industry
• Ability to provide top notch customer service in a fast-paced environment
• Friendly, open disposition
• Willing to follow instructions and ask questions for clarification if needed
• Able to handle money accurately and operate a point-of-sale system
• Able to work in a busy restaurant environment

JOB DESCRIPTION:
• Greet customers as soon as they walk through the door
• Provide patrons with accurate wait time estimates during busy periods
• Engaging with guests to ensure they're happy with food and service
• Responding to complaints and helping to resolve them
• Dealing with guests over the telephone
• Taking and inputting reservations
• Upselling, or offering more products to the customer

SKILLS REQUIRED:
• Excellent interpersonal and communication skills
• Team player and customer service skills
• Positive attitude and ability work well under pressure with all restaurant staff

About the Company

A leading recruitment agency in UAE.

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