Housekeeping Manager

Job description / Role

Job Purpose

The Housekeeping Manager is responsible for planning, organizing and developing of the overall operation of the Housekeeping Department to a high standard of cleanliness, observing all guidelines regarding infection control and local standards while assuring the highest degree of quality patient and visitor care is always maintained.

Responsible for staffing, scheduling, training and developing all staff.

Key Accountability Areas
- Manage the daily activities of the House-keeping department to include appropriate cleaning of all bedrooms, public areas and offices.
- Planning, organizing and directing team members to ensure the highest degree of Tenant's satisfaction and high standards of cleanliness across Camp NRC-26.
- To monitor, check and maintain standards of cleanliness within all areas of the NRC-26 daily.
- Daily supervision of all housekeeping staff at the NRC-26.
- Coordinate supply orders in cooperation with ALFA FM IFM Manager & Store Mgr./Supervisor and maintain housekeeping supplies and inventory.
- Assist in the recruiting process (interviews), schedule and train all new housekeeping staff members.
- To adhere to all meetings such as Health & Safety, infection prevention and control, monthly team meetings.
- Manage the housekeeping budget, control the holidays and staff scheduling systems.
- Maintain a cost control system for supplies, linen and cleaning supplies for efficient operation of the NRC-26.
- To monitor and maintain good working relations with suppliers for linen, general and clinical waste, window cleaning, cleaning products, outside company for deep cleaning.
- Uphold the highest standards of cleanliness, safety and conduct.
- Ensures the proper maintenance of all equipment; plans for repair and/or replacement of used and damaged equipment in cooperation & coordination of the Camp Manager & Hard Services Manager.
- To review and update the self-check cleaning sheets and to undertake all audits.
- To report any maintenance problems observed either in tenant's accommodation or around the NRC-26 immediately to the Facilities Services (Camp) Manager, making sure that all the types of accommodation are in fully working order before being allocated to a tenant.
- To ensure that linen is at NEOM's required standards and that distribution within the NRC-26it is done correctly by the Linen-Keeper.
- To maintain a professional and helpful attitude whilst on duty towards tenants, consultants, visitors and colleagues.
- Liaise with all other departments to ensure the smooth operation of the NRC-26.
- To ensure that housekeeping staffs always wear the correct uniform and mandatory PPEs whilst on duty.
- To assist when and if required with the cleaning of tenant's accommodation.

Role Accountability

HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job
- To have a vision and a plan for the career path and how to achieve it.

Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:
- Solve any related problems arise and escalate any complex operational issues.

Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:
- Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Requirements

Academic Qualification
- Bachelor Degree in Hospitality

Work Experience
- 2 to 5 Years

Technical / Functional Competencies
- Work Order Management
- Details Oriented
- Business Knowledge
- Communication
- Customer Service

About the Company

alfanar builds efficient energy systems & solutions of the present and sets up infrastructures for a brighter future.

We assist utility sector partners & customers in transforming cities into sustainable, habitable, and inclusive Smart Cities by harnessing renewable energy resources from wind, solar, and waste heat energy. Promoting the transition to a sustainable eco-conscious future.

Using world-class technologies, we develop unrivaled quality electrical solutions & products from our manufacturing facilities, to solve the world’s major energy challenges and make the world a better viable place.

Diligence, Efficiency, and Innovation are the key criteria our teams adopt in order to continuously provide effective solutions. We’re constantly equipping our teams with the tools they need to expand their horizons and reach higher grounds.

Being in an ever-changing environment with a crucial impact on their surroundings, our employees are nurtured to become keen thinkers with highly refined skills and a consistent outlook on the future, working together on finding the next big innovation.