Housekeeping Supervisor

Job description / Role

Company Description

Novotel, ibis & Adagio Fujairah hotels are located a few minutes away from the city's landmarks and shopping malls that is ready to welcome every visitor to Fujairah. Our hotels offer 434 stylish rooms, two restaurants, bars, a coffee lounge, a gym, a swimming pool, free outdoor and indoor parking facilities, five fully equipped meeting rooms and a ballroom with the capacity up to 1,000 guests.

Job Description

- To assist in managing the department according to the established concept statement, providing a courteous, professional and efficient and flexible service at all times in guest rooms, public areas and back of house areas.
- To have a full working knowledge and capability to supervise, making sure that all services offered by housekeeping are always carried out with the utmost efficiency and courtesy.
- To ensure that the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the place of work is adequately equipped.
- To conduct daily pre-shift briefings to housekeeping attendants on VIP rooms, long stay guest, arrivals & departures, function/events of the day and previous days guest comments.
- To liaise with Front Office and other related departments on daily operations.
- To have knowledge of all Housekeeping machines and equipment for operation and maintenance as required in operation.
- To ensure that the place of work and surrounding area are kept clean and organized all the times.
- To conduct frequent and thorough inspections together with the Executive Housekeeper related to standard and cleanliness of the hotels.

Requirements

Qualifications

- Having 2-year experience in the same position in international chain hotel.
- Being able to communicate in spoken and written English is a must. Other languages will be advantages.
- Having the capabilities to implement high quality of housekeeping procedures and interpret them into actions.
- Having strong interpersonal and leadership skills for leading multicultural team.
- Having the interest and willingness to be a departmental trainer to develop the team in the department.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.